Frequently asked questions
1. I bought “Roar!Catch the Monster”, but I can’t play it. What should I do?
The box contains all the components needed to play, however “ROAR! Catch the Monster” is a hybrid game, and you need to download the app onto your mobile device (a smartphone or a tablet). You can find the app on the Google Play Store or the Apple App Store by searching the term “ROAR!”.
2. I downloaded the app. What’s next?
The app is a free addition to the “ROAR! Catch the Monster” board game. The app itself isn’t a game hence, you need the components from the box (the board and the scientist tokens) to play. Please buy the box to enjoy the game.
3. I have the game and the app but the scanning of the components doesn’t seem to work properly. What should I do?
As mentioned in the instructions, for the components to scan properly, one has to fulfil a few conditions. Firstly, you should play in a well lit area. Secondly, your mobile device has to have a fully functioning camera, which won’t have problems with focus. If these conditions are fulfilled, the scanning should work properly.
4. The scanner doesn’t detect the movements of the Scientists tokens correctly.
The correct detection of the scientists movements by the scanner is dependant on the precision of the devices operator. Shaking or movement may disrupt the process. If the token isn’t exactly in the middle of the square on the board, the scanning may be compromised too. If this happens, you should move the token to when the application claims it is, or start the round again. If the scanner still doesn’t work please contact us with the form at the bottom or the page.
5. I can’t activate the monster’s power! What’s happening?
Each monster has it’s own, unique power, which they can activate only in certain conditions. Blub can only activate his power if he starts his move on a square marked with the Sewer symbol. Zzap can use his power every other round, and Coco can only use her power if there is a scientist on the path she is taking. In all other situations the powers will figure to be ready to activate (the activation cartridge icon won’t be visible).
6. I can’t activate the scientist’s power! What’s happening?
Just like the monsters, scientists have unique powers, which you can activate only in certain conditions. The Doctor can activate his power only when he starts his move on a square with a neighbouring Ambulance. The Chemist and the Technician can use their powers every other round, but the Chemist can’t move before using his power.
7. The App crashes, doesn’t work or works very slowly.
If this happens, first, check if your device fulfils the minimum technical requirements that are in the instructions. If not, the app can’t work properly on this device. If your devide does fulfil the criteria, check if you have enough free space in the memory, the RAM and if the device isn’t being slowed down by other processes open in the background. If you make enough space, the app should function properly.
If the app continues not to work properly, please contact us using the form at the bottom of the page.
If your question is not listed above, you can send us your inquiry using the form below:
Or call us from 9:00 to 6:00 (GMT+2) on number: +48 (12) 3414849